Support
If something isn’t working, or you have an idea, send an email any time.
Replies usually take 2–3 days. When reporting a problem, include your iPad model and iPadOS version so it can be found faster. Emails in English or Korean are both fine.
Requirements
- An iPad with iPadOS 27 or later
- On-device suggestion cards: an iPad that supports Apple Intelligence
- Transcription languages: Korean, English
- App interface: Korean
Questions
Transcription doesn’t start.
Check that Microphone and Speech Recognition are allowed in Settings › 3Notes. The first time, a speech recognition model has to be downloaded, so you need an internet connection.
Technical terms keep coming out wrong.
Add the term as a keyword, and words that were misheard as something similar are corrected to it.
No suggestion cards appear.
On-device suggestions need Apple Intelligence turned on. Check Settings › Apple Intelligence & Siri. If you chose Gemini, check that your API key is correct.
Where do I get a Gemini API key?
From Google AI Studio. Usage and billing for the key are managed in your Google account.
Can I move recordings and notes to another device?
The app doesn’t sync on its own. You can export a session from its share menu and move it.
Privacy
3Notes doesn’t collect your information. See the Privacy Policy for details.